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Questions & advice
Do you have questions about a product or need buying advice? Write to us in the chat.
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Frequently asked questions
Do you deliver anywhere in Quebec?
Do you deliver anywhere in Quebec?
We deliver anywhere in Quebec. For details, visit our Sales Policies page.
How do I track my order?
How do I track my order?
We offer you the possibility to track the status of your order and delivery. Visit the Track my delivery page to track your order.
How do I return a product?
How do I return a product?
Items must be returned within 30 days of receipt of order. Items must be returned in the same condition in which they were received, be unworn/unused, have tags still attached and include original packaging. Certain conditions apply. Visit our Sales Policies page for details.
How long does it take to receive my refund?
How long does it take to receive my refund?
Refunds are made within 7 days of receipt of the item(s).
Can I see and try your products before buying?
Can I see and try your products before buying?
You can try out our products in our Quebec City showroom. It's best to make an appointment before coming to make sure we have the model you want to try. To book an appointment, call 1-866-446-2902 or e-mail us at sm3@solutionsm3.com.
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